You can book Premium Class tickets for the Madaraka Express (also known as the SGR) through the official Kenya Railways online portal, via the USSD code, or over the counter. In this post, I will take you through a step-by-step guide on how to book premium tickets.
Book SGR Premium Class Tickets Online without Mpesa.
Online Booking
- Visit the official website: Go to metickets.krc.co.ke.
- Choose a class: Select your preferred travel class, such as First Class, Economy class, or the Premium class.
- Search for your route: Select your departure (e.g, Mombasa terminus) and arrival stations (e.g, Nairobi terminus) to check for availability.
- Enter your travel details: Key in passengers’ name, identity number or passport number, and number of passengers.
- Pay with M-Pesa: Follow the instructions to pay for your ticket using M-Pesa.
- Receive your confirmation: You will get an SMS and/or email with a booking confirmation code that you use to print your ticket at the departure station on the travel day.
USSD Payment (Kenya)
- Dial *639#: From your mobile phone, dial *639# to initiate the booking process.
- Route: Enter your desired travel route. e.g, Mombasa Terminus to Nairobi Terminus.
- Travel details: Key in all passengers’ details, their identity number or passport numbers, and proceed to payment.
- Make payment: Pay using M-Pesa and receive a confirmation code to print your tickets at the station on the travel day.
Over-the-Counter Booking
Go to the station: Visit the ticket counter at your departure station.
Pay with cash: You can purchase your ticket using cash in the local currency(Ksh) and get your ticket.
Alternatives for International Travelers
If you do not have a Kenyan M-Pesa account, you have a few options for booking Premium Class tickets:
- Use a third-party booking agent: Many tour companies and travel agencies in Kenya can book SGR tickets on your behalf for a small fee. They often accept international credit cards and can deliver the tickets or hold them for pickup.
- Book through a local contact: Ask a trusted local friend or hotel staff member to book the ticket for you using their M-Pesa account.
- Visit the station counter: Tickets can also be purchased in person at the nearest SGR station counter. You can pay with a debit/credit card or cash, although M-Pesa is the most common method. However, availability for Premium Class on the day of travel is not guaranteed.
Important things to know about SGR Premium Tickets
- Advanced booking is essential: Book your tickets at least 60 days in advance, as Premium Class seats are limited and can sell out quickly, especially during peak season.
- Arrive early: You must arrive at the station at least one hour before departure to ensure smooth check-in and security screening.
- Non-transferable tickets: Your ticket is non-transferable, and your identification details must match the information on your ticket. You will need your original ID or passport to board the train.
Benefits of the SGR Premium Class
- Exclusive Lounge Access: Enjoy a dedicated lounge at the station with comfortable seating and complimentary tea/coffee before boarding.
- Spacious and Reclining Seats: The premium coaches feature fully reclining seats with ample legroom, designed for maximum comfort.
- Personalized Meals: A full meal service is provided on board, with breakfast, lunch, and dinner available depending on the travel time.
- Onboard Wi-Fi: Complimentary Wi-Fi is available for passengers to stay connected during their journey.
- In-Seat Entertainment: A personal 10-inch touchscreen with movies, music, and other content provides in-seat entertainment.
- Charging Ports: USB and wireless charging options are available to keep phones and laptops powered.
- Priority Boarding: Premium class passengers are invited to board the train a few minutes before other passengers, ensuring a smooth start to their journey.
- Dedicated Crew: An attentive and professional train crew provides personalized service to assist with requests and ensure a high-quality experience.
- Enhanced Seating Features: Passengers can enjoy adjustable reading lights, tray tables, and features like automated window shutters and rotating seats.
- Adequate Storage: The coaches provide extra storage options for luggage and designated areas for items like Shoes.
In Conclusion
Train Travel in Kenya offers a convenient, safe, and enjoyable way to explore the country’s diverse landscapes. Whether you’re a local or a visitor, hopping on a train in Kenya provides a memorable experience. So, plan your journey, book your Premium class tickets, and get ready to embark on a fascinating train adventure through the stunning scenery of Kenya.